"Its All About the Smile"

Thank you for visiting the website of Samís Family Dental. Our website provides important information that will help you become familiar with our practice. It also contains answers to frequently asked questions. Please feel free to call us anytime. We appreciate this opportunity to introduce ourselves and look forward to providing you with quality dental care.

We want you to know that in our office you can expect to be treated with respect at all times. We strive to deliver the best diagnosis and treatment that dentistry has to offer. We believe that these goals can be met through a continuous and open dialogue between you and our entire team.

We encourage you to involve yourself in your own treatment and ask questions throughout our relationship. In our opinion, an informed and involved patient is most likely to achieve the highest level of healthcare, and we look forward to working with you to achieve this goal.

 

First Visit

Your initial appointment will consist of a comprehensive examination that will involve a review of your health and dental conditions. Typically this appointment involves:

  • Clinical Exam/Cancer screening
  • Charting existing conditions
  • Necessary X-rays
  • Review of your specific needs

After your examination we will explain your diagnosis and treatment options.

Please assist us by providing the following information at the time of your initial appointment:

  • X-rays from previous dentist (if applicable)

If you have x-rays from a previous dentist or physician, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

Our office uses digital x-rays, an advanced technique that reduces x-ray exposure dramatically. It is also easier to forward your digital x-rays via email should they need to be sent to a specialist or other practitioner.

  • A list of your current medications.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.)

  • If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

Occasionally, treatment can be performed the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on a separate day.

IMPORTANT: A parent or guardian must accompany all patients under the age of 18 at the consultation visit.

Scheduling

Our office timings are as follows:
Days 38-09 Junction 96-03 Roosevelt Woodside 82 Jackson heights Flushing office
Monday 9AM to 7PM 10AM to 5PM 9AM to 6PM 9AM to 5.30PM 9AM to 6PM
Tuesday 9AM to 6PM CLOSED 9AM to 6PM 9AM to 5PM 9AM to 6PM
Wednesday 9AM to 7PM 10AM to 5PM 9AM to 6PM 9AM to 6PM 9AM to 6PM
Thursday 9AM to 6PM CLOSED CLOSED 9AM to 7PM CLOSED
Friday 9AM to 6PM 10AM to 5PM 9AM to 6PM 9AM to 5PM 9AM to 6PM
Saturday 9AM to 5PM 10AM to 5PM 9AM to 5PM 9AM to 4PM 9AM to 5PM
Sunday 10AM to 4PM CLOSED CLOSED 10AM to 5PM CLOSED

We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact we provide many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

Please call with any questions or to schedule an appointment. Once your appointment is scheduled you can preregister with our office below. If you have any questions or concerns regarding this process please contact our office!

Online Patient Registration

You may preregister with our office by filling out our secure online Patient Registration Form. After you have completed the form, please make sure to press the Submit button at the bottom to automatically send us your information. On your first visit to our office, we will have your completed form available for your signature. The security and privacy of your personal data is one of our primary concerns and we have taken every precaution to protect it.

Technical Note:
PC Users

Our online form uses Adobe Acrobat Reader 9 or greater plug-in to conveniently submit the form from home or work. Please download the free plug-in from Adobe's web site if it is not already installed on your system. It is important that you have at least version 9 of the plug-in to successfully use our online form.

Mac Users

You must open and submit the form in a Safari Browser with the latest Mac operating system. It is also important to have the latest version of Adobe Acrobat Reader on your computer in order to submit your form to our office correctly, please download the free plug-in from Adobe's web site.

Flexible Payment & Financing

Samís Family Dental makes quality dental care affordable with an array of payment options tailored to your specific needs.

Payment Options

Proper dental care is an important part of your overall health. The flexibility of our payment policies helps ensure that cost is not a deterrent to doing what's best for you and your family's health. Samís Family Dental offers a variety of payment options and accepts most insurance plans. As part of our commitment to providing quality, affordable dental care, our staff will work with you in making payment arrangements best suited to your needs. We accept the following forms of payment :

  • Cash
  • Dental Insurance
  • Financing
  • Major Credit Cards
Interest Free Financing

CareCredit is a flexible payment program that makes it easier for you to get the treatment or procedures you need immediately ~ then pay for it over time with a monthly schedule that fits your budget. CareCredit is ideal for co-payments, deductibles, treatment and procedures not covered by insurance, and can be used at any Gentle Dental office.

Questions?

If you are enrolled in a dental insurance plan, our staff will gladly answer any questions you may have regarding benefits and co-payments. We'll help you understand and maximize the benefits your insurance provides. For more information, or to ask specific questions, please call us at the office nearest you.

Insurance Overview

Dental insurance can make the cost or oral healthcare more manageable by paying a portion or all the fees associated with your office visit. If you're enrolled in a dental insurance plan, Samís Family Dental staff members will help you to understand and maximize the benefits your insurance provides. We accept a wide variety of insurance plans; some of the most common types are listed below.

Insurance Overview
  • Indemnity Insurance
    Usually offered by employers or unions, indemnity insurance will reimburse you for the cost of treatment provided by any dentist you select. Some plans cover the complete cost of treatment, while others cover a certain percentage or dollar amount toward the total cost.

  • Preferred Provider Organization (PPO) Plans
    PPO insurance will pay for the cost of treatment when you visit a dentist within the PPO Network's list of Preferred Providers (less any co-payments your plan requires you to make). If you choose to visit a dentist that is not part of your Preferred Provider Network, your co-payments will be higher.

  • Health Maintenance Organization (HMO) or Prepaid Plans
    HMO insurance is considered prepaid because during your enrollment period you select a dentist from the HMO's list of providers. The insurance company then pays your dentist a fixed amount every month, regardless of how much dental care you receive. You will generally make a co-payment for treatment, co-payments are usually a fixed amount rather than a percentage of the total cost. Not all procedures are necessarily covered benefits under this type of plan.

Infection Control

Infection controls and universal precautions protect clients and staff alike. Everyone benefits from rigorous infection control ó you, your dentist, and the dental team. The cornerstone in a good and safe dental practice is the element of trust. You should feel free to discuss this topic with Dr. Bhagat or any staff member and receive a straightforward answer.

Dr. Bhagat and our entire team follow procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA,) and the Centers for Disease Control (CDC). These measures include:

  • Disinfectant hand soap
  • Gloves and face masks
  • Chemical disinfection of countertops and surfaces
  • Sterilization of all equipment before every use
  • Disposable materials

We sterilize all reusable equipment, including dental hand pieces. We use an autoclave, a device that kills bacteria and viruses by steam, heat, and pressure.

Home Care Instructions

After Major Dental Work

Remember that it will take time to adjust to the feel of your new bite. When the bite is altered or the position of the teeth is changed it takes several days for the brain to recognize the new position of your teeth or their thickness. If you continue to detect any high spots or problems with your bite, call our office so we can schedule an adjustment appointment.

It is normal to experience some hot and cold sensitivity. The teeth require some time to heal after removal of tooth structure and will be sensitive in the interim. Your gums may also be sore for a few days. Warm salt water rinses (one teaspoon of salt in a cup of warm water) three times a day will reduce pain and swelling. A mild pain medication such as one to two tablets of Tylenol or ibuprofen (Motrin or Advil) every three to four hours should ease any residual discomfort.

Donít be concerned if your speech is affected for the first few days. Youíll quickly adapt and be speaking normally. You may notice increased salivation. This is because your brain is responding to the new size and shape of your teeth. This should subside to normal in about a week.

Daily brushing and flossing are a must for your new dental work. Daily plaque removal is critical for the long-term success of your new teeth, as are regular cleaning appointments.

Any food that can crack, chip, or damage a natural tooth can do the same to your new teeth. Avoid hard foods and substances (such as beer nuts, peanut brittle, ice, fingernails, pencils, and/or sticky candies. Smoking will stain your new teeth. Minimize or avoid foods that stain such as coffee, red wine, tea, and berries.

After Crown & Bridge Appointments

Crowns (unless they are one appointment Cerec crowns) and bridges usually take two or three appointments to complete. In the first visit, the teeth are prepared and molds of the mouth are taken. Temporary crowns or bridges are placed to protect the teeth while the custom restoration is being made. Since the teeth will be anesthetized, the tongue, lips, and roof of the mouth may be numb. Please refrain from eating and drinking hot beverages until the numbness has completely worn off.

Occasionally a temporary crown may come off. Call us if this happens and bring the temporary crown with you so we can re-cement it. It is very important for the temporary to stay in place, as it will prevent other teeth from moving and compromising the fit of your final restoration.

To keep your temporary in place, avoid eating sticky foods (gum), hard foods, and if possible, chew on the opposite side of your mouth. It is important to brush normally, but floss carefully and donít pull up on the floss which may dislodge the temporary, but pull the floss out from the side of the temporary crown.

It is normal to experience some temperature and pressure sensitivity after each appointment. The sensitivity should subside a few weeks after the placement of the final restoration. Mild pain medications may also be used as directed by our office.

If your bite feels uneven, if you have persistent pain, or if you have any other questions or concerns, please call our office.

After Tooth Extraction

After tooth extraction, itís important for a blood clot to form to stop the bleeding and begin the healing process. Thatís why we ask you to bite on a gauze pad for 30-45 minutes after the appointment. If the bleeding or oozing still persists, place another gauze pad over the wound and bite firmly for another 30 minutes. You may have to do this several times.

After the blood clot forms, it is important not to disturb or dislodge the clot as it aids in healing. Do not rinse vigorously, suck on straws, smoke, drink alcohol, or brush teeth next to the extraction site for 72 hours. These activities will dislodge or dissolve the clot and retard the healing process. Limit vigorous exercise for the first 24 hours as this will increase blood pressure and may cause more bleeding from the extraction site.

After the tooth is extracted you may feel some pain and experience some swelling. An ice pack or an unopened bag of frozen peas or corn applied to the area will keep swelling to a minimum. Take pain medications as prescribed. The swelling usually subsides after 48 hours.

Use the pain medication as directed. Call the office if the medication doesnít seem to be working. If antibiotics are prescribed, continue to take them for the indicated length of time, even if signs and symptoms of infection are gone. Drink lots of fluids and eat nutritious soft food on the day of the extraction. You can eat normally as soon as you are comfortable.

It is important to resume your normal dental routine after 24 hours. This should include brushing and flossing your teeth at least once a day. This will speed healing and help keep your mouth fresh and clean.

After a few days you will feel fine and can resume your normal activities. If you have heavy bleeding, severe pain, continued swelling for two to three days, or a reaction to the medication, call our office immediately.

After Composite (Tooth-colored) Fillings

When an anesthetic has been used, your lips and tongue may be numb for several hours after the appointment. Avoid any chewing and hot beverages until the numbness has completely worn off. It is very easy to bite or burn your tongue or lips while you are numb.

It is normal to experience some hot, cold, and pressure sensitivity after your appointment. Injection sites may also be sore. Ibuprofen (Motrin or Advil), Tylenol or aspirin (one tablet every three to four hours as needed for pain) work well to alleviate the tenderness. If the sensitivity to pressure persists beyond a few days or if the sensitivity to hot or cold increases, please contact our office.

You may chew with your composite fillings as soon as the anesthetic completely wears off. Composite fillings are fully set when you leave the office.

If your bite feels uneven, if you have persistent pain, or if you have any other questions or concerns, please call our office.

NOTICE OF PRIVACY PRACTICES Our Legal Duty

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect April 14, 2002, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

Uses and Disclosures of Health Information

We use and disclose health information about you for treatment, payment, and healthcare operations. For example:

Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

To Your Family and Friends: We must disclose your heath information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.

Persons Involved In Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the personís involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Required by Law: We may use or disclose your health information when we are required to do so by law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement official having lawful custody of protected health information of inmate or patient under certain circumstances.

Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voice mail messages, postcards, or letters).

Patient Rights

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. (You must make a request in writing to obtain access to your health information. You may obtain a form to request access by contacting the office. We will charge you a reasonable cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this notice. If you request copies, we will charge you $0.35 per page, $25.00 per hour of staff time to locate and copy your health information, and postage if you want the copies mailed to you. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee.

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. (You must make your request in writing.) Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. (Your request must be in writing, and it must explain why the information should be amended.) We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form.